Evoke Systems - Innovative solutions for commercial airline operators
Innovative Solutions for Commercial Airline Operators
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about evoke systems

Evoke Systems Limited is a British software company founded in September 2001, primarily focusing on the development of software to improve the efficiency of flight operations.

The Electronic Flight Operations System (EFOS) draws on the founders' experiences in commercial flight operations, development of secure networks, intelligent data analysis and software authorship.

In March 2003, Evoke systems was awarded a DTI Smart award to conduct a feasibility study into the concepts of an electronic flight operations system. This nine-month project established the technical feasibility of the system and outlined the requirements of the pilots and cabin crew, the regulators (CAA/JAA/FAA) and airline managers. The results of the study identified appropriate hardware equipment, software processes and architecture, human factor issues and regulator requirements.

Evoke Systems has subsequently drawn upon its connections in the airline industry and academia to recruit staff with specialist skills and the knowledge ideally suited to the development and delivery of innovative software.

The company also provides bespoke web-based applications, communication solutions, consultancy, training and technical resolutions for the airline and other industries. Evoke Systems is an HP Business Partner and has been a Microsoft Certified Partner since early 2003.

 

 

 

 

 

Microsoft Partner HP Partner Smart Award 2003

project management and consulting

Every airline will use a unique combination of data providers, application vendors and legacy systems within their operations departments. Add to this the differences in aircraft equipment and route structures and it can be seen that a successful EFOS implementation can only follow from a bespoke iteration of generic applications, architecture and system processes.

Evoke Systems has looked at the software and hardware considerations for an EFOS implementation and identified a number of managerial, training, regulatory, cultural and administrative factors that are crucial to the success of EFOS.

Particular knowledge was gained in the following areas:

Flight crew, management & operational staff training;

Service level guarantees & support;

Standard operating procedures;

Certification & the regulator;

Implementation strategy;

Human factors design, regulations and usability considerations;

Integration of hardware and software with existing cockpit systems;

Employee buy-in;

Flight Operations mindset & philosophy;

Synergies with other departments.

The EFOS project presents an worthwhile opportunity for the airline to modernise the way it conducts flight operations and to prepare for expansion.

Evoke Systems understands fully that EFOS must be accepted by the regulator as a safe and sensible way to operate; equally it must be accepted by the workforce.