Innovative Solutions for Commercial Airline Operators
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efos:web

EFOS:Web is the foundation of the overall EFOS system. All administration tasks can be undertaken using the web browser interface; no specific hardware or software is required to use the system.

new laptopEFOS will provide a personalised view and include both global and variable content as provided and maintained by the airline’s staff.

EFOS contains numerous management and administrator audits; alternatively the data can be exported for use in other intelligent data analysis tools.

EFOS has the following capabilities:

Crew Notices   

The system satisfies JAR/CAA requirements for airlines to distribute important safety/security and operational information to flying crews. Unlike a paper based system, this allows a full on-line audit report to be available to managers and the regulator. Notices appear on the system instantly; for safety or security information the timeliness of these messages is crucial and unmatched by paper based processes.

Notices can be published to defined staff roles and assigned to categories in text, PDF or FlashPaper format. Flight crew (or any accountable role) can acknowledge/sign for notices.

Personalised Content

Every pilot and manager that logs into the site is presented with a customised and prioritised view of the alerts and notices which they are required to read. The home page displays all outstanding notices, alerts and news items.

Electronic Library    

The on-line reference library replaces the practice of producing and distributing type specific and company manuals on CD Rom or paper. The on-line library contains the definitive collection of books and can be referenced securely anywhere with an Internet connection. Automatic archiving of participating manuals is also achieved thereby satisfying JAR/CAA requirements. EFOS is also able to provide a secure single-sign-on solution to external technical libraries hosted by third party library service providers.

The library revision acknowledgement element of the system replaces the process whereby a notification of a library revision is recorded through the “letter of document transmittal” procedure. Users can instantly see which new revisions have been issued and then employ the acknowledgement system to inform auditors and managers that they are aware of important changes to safety procedures or other aspects of the operation.

Report System

The report system is a highly structured and auditable way to provide feedback to selected managers about important aspects of the operation and is compliant with mandated JAR Ops data fields.

The system allows the author to remain involved in the process and provides a structured data source which can then be used to construct audits which highlight trends.

The report system connects the user with the company in a way that is much more accountable than a paper based or e-mail system.

Key data from the Journey Log can be entered into the EFOS “reports” module.

OTP and Fuel Analysis

EFOS contains a dedicated electronic journey log specifically designed to record and analyse operational flight data. This system has the ability to improve flight planning accuracy by highlighting planned versus actual fuel burn, provide data to allow for the use of statistical contingency fuels, identify poor performing aircraft, crews and routes, identify significant on-time-performance trends and analyse operational passenger and cargo loads. This system also provides essential data for compliance with carbon trading schemes as are due to be introduced in the European Union in the near future.

Dispatch Area

EFOS includes a “dispatch” area for the delivery of flight folders (and other operational information) to overseas bases and out-stations. Operations staff will prepare and upload this information on a per flight basis, as required.

Expense Claim Management

An expense claim management system is built in to EFOS. This allows each member of staff to electronically submit expense claims and then track these claims through to approval. The airline’s administrative staff can approve, deny or return claims to the staff member; the entire process is designed to minimise delays in payment, and eliminate paper from the process.

In common with all aspects of EFOS the system uses structured data to provide audits and analysis to spot unusual trends or predict operating costs.

Training Forms and Records   

EFOS provides electronic and generic JAR compliant training forms (subject to consultation with the airline’s Flight Crew Training Manager and flight operations inspector [FOI]) along with on-line questionnaires and surveys which can be used to deliver technical refresher training and capture staff feedback. These forms, questionnaires and surveys are part of a managed and auditable workflow system which reduces the administration effort and provides structured information for analysis.

The training form system provides each user with an electronic training folder. Training managers can access these folders and extract data for trend, risk and performance analysis purposes. The systems is also configured to send trigger messages such as validity dates, pass/fail statements and notification of under achievement (or exceptional attainment) to managers and/or electronically to the airline’s crewing/scheduling/records systems.

The training system is entirely (and externally) auditable by the airline’s FOI.

Exams and Surveys  

Users can complete examinations or surveys at the time and place of their choosing.

Managers can configure on-line surveys to gather valued opinion from the workforce. Electronic exams and surveys are available to all staff, individuals or groups.

Exams are automatically marked and results data made available for crew perusal, audit and intelligent analysis purposes.

EFOS can feature a training library for quick reference to pilots or cabin crew. Structured training data made can be made available for analysis and audit purposes; this data can be used as part of ATQP qualification.

audit capabilities        

A key provision in EFOS is its ability to provide detailed audit reports about individual usage, crew notice acknowledgement, library revision status, training/assessment performance, exam/survey results and report categories. Audits are made available through EFOS to managers or external auditors and provide a basic form of intelligent data analysis.

data analysis  

EFOS provides a capability to maintain a structured database. This data allows for detailed predictive analysis by exporting to specialised intelligent data analysis tools. The data can also (using industry standard data formats) be used to update databases containing crew records and safety/flight/service quality information without the costs associated with manual data entry; this subject to third party application vendors co-operation. Additionally, archiving of flight data to satisfy the requirements of the regulator and the distribution of feedback from the crew to a responsible manager is simplified.

system administration

The EFOS administration site provides access to all documents, plus membership and configuration information; almost all aspects of the EFOS system are customisable by the airline’s EFOS administrator. Training will be provided for this role with on-going technical support.

The structured way data is validated and collected in EFOS makes integration with other systems possible. This will always be dependent upon feasibility and co-operation with other vendors and may be subject to fees in accordance with Additional Developments.